Refund Policy

We carefully package our shipments and inspect each order before it leaves. The process for returning an item varies depending on the reason for return:

If you are not satisfied and want to return the product, our return policy will last 14 days from the date you placed your order. If 14 days have already passed, unfortunately, we do not accept return/exchange. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at KEDOSONLINESTORE@GMAIL.COMmailto:KEDOSONLINESTORE@GMAIL.COM. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at KEDOSONLINESTORE@GMAIL.COMmailto:KEDOSONLINESTORE@GMAIL.COM

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is wrong, so that we can evaluate the issue and make it right.

Unfortunately, we cannot accept returns on sale items or gift cards.


"No exchanges" policy is permitted if we ship you the right order.


We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.